Windows client cannot install new updates and the CPU is overloaded

 

Symptoms:

Windows client does not show any new installable updates. After each restart and logon the computer CPU works at 50-90% for about 10 minutes.

Under C:\windows\windowsupdates.log the last line include:

2009-02-27 17:13:48:934 1780 2b8 AU # WARNING: Search callback failed, result = 0x80244010

2009-02-27 17:13:48:934 1780 2b8 AU # WARNING: Failed to find updates with error code 80244010

 

Cause:

(n.a.)

 

Resolution:

Step1:

a short fix….. to ‘reset’ the entire update function:

(a) Stop the Automatic Updates service (net stop wuauserv)

(b) Purge the registry values in the key

HKLM\Software\Microsoft\Windows\CurrentVersion\Win dowsUpdate\AutoUpdate

(c) Rename the %windir%\SoftwareDistribution folder to

SoftwareDistribution.old

(d) Rename the %windir%\WindowsUpdate.log to WindowsUpdate.log.old

(e) Reboot the system.

Step2:

Stop the Automatic Updates service. To do this, follow these steps:

Click Start, click Run, type cmd, and then click OK.

At the command prompt, type the following command, and then press ENTER:

net stop wuauserv

Register the Wups2.dll file. To do this, follow these steps:

At the command prompt, type the following command, and then press ENTER:

regsvr32 %windir%\system32\wups2.dll

Note For a computer that is running Windows XP Professional x64 Edition, type the following command, and then press ENTER:

regsvr32 %windir%\syswow64\wups2.dll

Click OK on each verification message that you receive.

Start the Automatic Updates service. To do this, type the following command at the command prompt, and then press ENTER:

net start wuauserv

 

Link:

http://support.microsoft.com/kb/943144/en-us

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